Privacy notice

How we use your details

Last updated: 12 November 2026

Who we are

Home Power Advisor is operated by Home Power Advisors, a small British business. You can contact us at enquiries@homepowerltd.co.uk or through our contact form.

What we collect

When you send the contact form or email us, we receive the details you give: your name, email address, and any phone number, postcode, postal address and message you choose to include.

The calculators and the system finder run in your browser. The figures you enter into them are not sent to us.

If you type the first part of your postcode into the ROI calculator (for example “M1”), your browser sends only that part to Octopus Energy’s public price list to find your electricity region and that region’s tariff prices. Like any website your browser contacts, Octopus Energy can see the request and your internet address. We do not receive or keep the postcode, and your browser forgets it when you close the page.

Why we use it

We use your details only to reply to your enquiry and, if you ask, to send you information by post. We rely on your consent, which you can withdraw at any time by contacting us.

Who handles it

Our website is hosted by Netlify, which processes form submissions on our behalf and emails them to us. Our business email is provided by Microsoft 365, where enquiries are stored while we deal with them. Fonts are served by Google Fonts and photographs by Unsplash, so your browser contacts those services when a page loads.

How long we keep it

We keep your enquiry for one month after our last reply to you, then delete it from our email and from our website’s form records. If you ask us to delete it sooner, we will.

Your rights

You can ask us for a copy of your details, ask us to correct or delete them, or object to how we use them. If you are unhappy with our reply you can complain to the Information Commissioner's Office at ico.org.uk.